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Privacy Policy

1. Controller

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The controller responsible for the processing of personal data on this website is:

WePaintWatches
Owner: Ordina Iulia
Augsburger Straße 6
86420 Diedorf-Biburg
Germany

Email: wepaintwatches@gmail.com

 

2. Website Hosting

This website is created and hosted using Wix.

When you visit this website, technical information may be processed automatically in order to provide the website securely and reliably.

 

This information may include:

  • IP address

  • browser type and version

  • device information

  • operating system

  • date and time of access

  • referring website

  • technical log data

 

3. Contact Forms and Email

If you contact us through a contact form or by email, we process the information you provide in order to respond to your request.

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This may include:

  • your name

  • email address

  • information about your watch

  • project descriptions

  • reference images

  • any additional information included in your message

 

Where your enquiry relates to a potential or existing order, the processing may also be necessary for the preparation or performance of a contract.

 

4. Custom Project Requests

When you submit a request for a custom watch or hand-painted dial, we may process the information and reference materials you provide in order to evaluate, design and complete your requested project.

Please do not submit personal information relating to third parties unless you are entitled to provide it.

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5. Orders

When you place an order through our website, we process the information necessary to fulfil the contract.

This may include:

  • name

  • billing address

  • shipping address

  • email address

  • order information

  • payment status

  • delivery information

 

6. Payments

Payments may be processed through payment service providers made available through Wix.

Depending on the payment method selected, certain information may be transmitted directly to the respective payment provider.

We do not receive or store complete credit card information where payments are processed directly by a payment service provider.

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7. Shipping

Where necessary to fulfil an order, relevant delivery information may be shared with shipping and logistics providers.

This typically includes:

  • recipient name

  • delivery address

  • contact information where required

  • shipment information

 

8. Cookies and Similar Technologies

This website may use cookies and similar technologies.

Some cookies are necessary for the technical operation of the website, shopping cart, checkout, security or other essential functionality.

Optional analytics, advertising or marketing technologies will only be used where there is an appropriate legal basis and, where required, after your consent.

 

9. Analytics and Marketing Services

If additional analytics or marketing services are activated on this website, information about those services and the related data processing will be added to this Privacy Policy.

This may include services such as Wix Analytics, Google Analytics or advertising pixels.

 

10. Recipients of Personal Data

Personal data may be shared with third-party service providers where necessary for the operation of the website or fulfilment of an order.

 

Such recipients may include:

  • Wix

  • payment service providers

  • shipping providers

  • IT and hosting service providers

  • professional advisers where legally necessary

 

11. International Data Transfers

Some service providers may process personal data outside Germany or the European Economic Area.

Where legally required, such transfers are made subject to appropriate safeguards under applicable data protection law.

 

12. Data Retention

We retain personal data only for as long as necessary for the relevant purpose or as required under statutory accounting, tax or commercial retention obligations.

 

13. Your Rights

Under applicable data protection law, you may have rights including:

  • access to your personal data

  • correction of inaccurate data

  • deletion of personal data

  • restriction of processing

  • objection to processing

  • data portability

  • withdrawal of consent where processing is based on consent

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

 

14. Right to Lodge a Complaint

You have the right to lodge a complaint with a competent data protection supervisory authority if you believe that your personal data is being processed unlawfully.

 

15. Contact

For privacy-related questions, please contact:

wepaintwatches@gmail.com

 

Personal data collected through the shop should only be processed on a valid legal basis, including where it is necessary to fulfil a customer contract.

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